Education

Quest understands that you face some unique challenges in IT these days as an educational institution.  With shrinking budgets and staff, you are expected to do more with less. That’s why you need the kind of help that only Quest Software can provide.  We develop innovative products that help you get more performance and productivity from your IT systems -- from the data centre to the applications accessed by end users.  That means you can enhance your precious investments in software vendors, such as Microsoft, Oracle and VMware.

Our education team has worked with a myriad of schools, colleges, universities and research bodies to ensure they achieve the greatest possible efficiency in IT.  For example, our products can:

  • Automate migration tasks
  • Resolve application issues before users are impacted
  • Store and quickly retrieve e-mail data
  • Fully leverage virtualisation technology
  • Allow users to change their own passwords
  • Consolidate identity and access management processes

In short, you can count on Quest to help you manage a host of day-to-day operations in a cost-effective manner and with greater efficiency, control and security than you ever thought possible.

Quest Solutions for Educational Institutions

E-mail, Directory and SharePoint Migration and Management

  • Avoid the risks associated with migrations to Microsoft platforms such as Active Directory, Exchange and SharePoint
  • Reduce the time and complexity associated with migrations, whilst automating the process
  • Roll back migration changes quickly to reduce downtime
  • Simplify, automate and secure your Microsoft infrastructure
  • Integrate Unix and Linux into the managed environment.

Case study: A Lesson in Rapid Data Migration at Leeds University

Application Management and Systems Monitoring

Managing large, heterogeneous environments can be a struggle, particularly when your staff and students expect a high level of service and availability all the time. Quest’s Foglight is an application management solution that reduces or eliminates service disruption. It provides a correlated view of your applications from end user to database for quickly finding the root causes of all incidents impacting your environment and fixing them —often before users are even aware. Quest Foglight helps you to:

  • Improve service levels delivered to end users and the organisation
  • Reduce incident counts and MTTR for incidents that do occur
  • Mitigate risk of downtime
  • Lower operational cost of managing applications

E-mail Archiving

In heavily populated campus environments, e-mail storage can be an extremely costly and complex operation. Quest’s Archive Manager captures, indexes and stores messaging data, helping you to control data volumes, reduce the cost associated with storage management and quickly respond to discovery requests. With Archive Manager you can:

  • Eliminate mailbox quotas and reduce costs through single-instance storage
  • Reduce the time, cost and risk of Exchange 2007 migrations
  • Shorten discovery response times
  • Gain more control over information by eliminating PSTs

Plus, you can deploy Archive Manager in days, because there’s no need to install it on end users desktops or on e-mail servers.

Virtualisation

Environmental pressures and storage restrictions (amongst many other reasons) are driving many institutions down the virtualisation path. With the recent acquisition of leading virtualisation solution providers, Quest provides heterogeneous virtualisation management solutions so you can realise the benefits of a virtual environment in the following areas:

  • Desktop: Quest offers a customer-proven, sixth-generation virtual desktop management suite called Quest vWorkspace.
  • Server: Quest offers extensive management solutions for VMware’s ESX, Microsoft’s Hyper-V, Citrix’s XenServer, Sun’s Zones and Containers. These solutions allow you to consolidate, optimise, monitor, back up and recover your virtual environment.
  • Storage: With Quest’s storage management solutions, you can proactively manage capacity and reclaim over-allocated virtual machine storage—increasing utilisation by as much as 80%.

User Provisioning

Because your user base is always growing and changing, Active Directory management can easily be one of the most time-consuming responsibilities you have -- particularly at the start of the new academic year. Quest’s Active Roles Server provides strictly enforced role-based security, automated group management, change approval and easy-to-use web interfaces for users to help themselves. The result is practical user and group lifecycle management for your Windows-based organisation.

Case study: Quest Educates Kingston University on Exchange and Active Directory Protection and Recovery

Identity and Access Management

We offer market-leading solutions, including two-factor authentication, security of shared accounts, extension of Active Directory to non-Windows platforms, and single sign-on, to name a few.

Case study: The National College of Ireland Gets a Higher Education on Identity Management from Quest